The health and safety of our customers, staff and contractors is paramount and we have designed a Covid-19 specific health and safety policy to ensure continued hygiene practices are strictly followed. These extra cleaning measures minimise the risk of person to person transmission of any infectious diseases, targeting Covid-19.
-Bookings for scenic flights will be taken preferably by email to reduce office workload.
-All passengers and pilot will be required to wear Personal Protective Equipment (PPE) provided by True South Flights during the flight. This will have to stay on for the duration of the flight.
-Aircraft and office and any other common surfaces will be sanitised after each use. These common surfaces include but are not limited to check in desk, door handles, hand rails, bathroom facilities, aircraft seats/seatbelts/door handles/headsets.
-We encourage passengers to use their own transport to reduce exposure to others but should the courtesy shuttle be required there are procedures in place (PPE, sanitisation) to minimise the risk.
-We encourage all passengers to use masks in the office and on the flight to reduce the risk of infection to yourselves and to our staff.
Please do not come in if you are feeling unwell. Contact us via phone Freephone: 0800 777 922 or email to reschedule/cancel your booking. Any COVID related cancellations can be moved free of charge or refunded in full.